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The Grafana Alerting connector accepts Grafana’s default webhook payload. It correlates each alert independently and preserves Grafana labels, annotations, dashboard links, panel links, and values for incident triage.

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Connect Grafana

1

Create the Squasher source

Create a Grafana Alerting source under Settings → Integrations. Copy the generated endpoint and secret.
2

Create a webhook contact point

In Grafana, open Alerting → Contact points, add a contact point, and choose Webhook. Set the URL to the Squasher endpoint and the HTTP method to POST.
3

Add authentication

Set Authentication Header Scheme to Bearer and Authentication Header Credentials to the Squasher secret. Do not place the secret in the URL.
4

Enable recovery notifications

Leave Disable resolved message off. Save the contact point and assign it to the relevant notification policy.
5

Send a test

Use Grafana’s contact-point test, then verify a real firing and recovery pair from an alert rule.

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Incident behavior

  • Each alert fingerprint is its stable alert key; grouped requests do not collapse unrelated alerts into one incident.
  • firing opens or updates an incident and resolved resolves it.
  • Grafana’s title and message provide batch context. Per-alert labels and annotations provide the incident details.
  • Dashboard, panel, silence, and generator URLs are retained when present.

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Troubleshooting

If a contact-point test succeeds but a rule does not notify, verify that the notification policy selects the rule’s labels. If incidents never resolve, make sure resolved messages are enabled. Rotate the Squasher secret if it was exposed; the old value remains valid for 24 hours while you update and verify the contact point. Related: Inbound alert connectors, Alert Connectors API.